Trust & Security

Your bags are in safe hands

Every live bag must be sealed, documented, handled by trained staff, and covered by the controlling policy. Here's how the custody controls are designed.

Tamper-Evident Seals

Each bag receives a unique, numbered tamper-evident seal at the door. A broken or mismatched seal stops the normal handoff and creates an exception record for review.

GPS Custody Checkpoints

From route start to pickup, handoff, and delivery, Travelyt records GPS checkpoints with custody proof so travelers can see verified status updates as the bag moves.

Chain of Custody Logging

Each required handoff records who acted, where, when, the seal state, and the supporting proof. Missing evidence keeps the workflow from closing normally.

Coverage Before Custody

No live customer bag enters Travelyt custody until coverage is bound for the final driver, vehicle, route, and custody model. The controlling policy—not a quote-page selection—defines all terms.

Activation-Gated Agents

Every Travelyt agent must complete identity verification and scored training on handling, sealing, privacy, exceptions, and custody procedures before activation.

Route-by-Route Compliance

Each live route must be cleared against the applicable motor-carrier, airport, airline, restricted-item, insurance, and local operating requirements before launch.

Chain of custody

The bag path is designed to create evidence at every controlled step.

1

Traveler + trip match

The traveler, flight details, and physical bags are matched before custody begins. A mismatch means no pickup.

2

Verify, weigh + seal

Condition evidence, weight, and a uniquely numbered tamper-evident seal begin the separate record for each physical bag.

3

Secure transit

Route start, pickup, transit, and arrival create timestamped custody checkpoints with actor, location, seal state, and proof references.

4

Authorized acceptance

Passenger-absent tender is unlocked only when the carrier and station authorize the receiving role, location, timing, tagging, screening, and exception procedure.

5

Normal destination reunion

After documented carrier acceptance, airline screening, loading, transport, and normal baggage claim remain under the airline and existing aviation-security process.

Coverage readiness

These are launch gates, not current insurance benefits. The final binder and policy terms must be confirmed before Travelyt accepts a live customer bag.

Final policy binderRequired before live custody
Driver and vehicleMust be named or covered
Custody modelMust match policy terms
Declared valueRecorded for manual review
Exclusions and limitsControlled by final policy
Claims processPublished after policy binding

Restricted items remain prohibited regardless of coverage. No page, quote, or declared-value entry overrides the controlling policy, airline requirements, airport rules, or law.

One record for each physical bag
Coverage required before live custody
No authorized acceptance, no transfer

Travel lighter—without losing the proof.

Join the route list while Travelyt prepares authorized launch lanes market by market.

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